NG
NGI
CBUAE Regulated
DFM Listed
Conventional Insurer
General Insurer

National General Insurance Company

الشركة الوطنية العامة للتأمين

Founded: 1978

HQ: Dubai

Category: Insurance Company

Presence: UAE

National General Insurance Company is a UAE-based insurance company headquartered in Dubai, offering general insurance solutions to retail, sme, corporate customers.

Retail
SME
Corporate
Public Reference

This page is an independent public reference guide prepared using publicly available information in the UAE. It is designed to help users understand National General Insurance Company, its services, relevant support networks, and insurance-related pathways in the UAE.

Popular Searches About National General Insurance Company
Insurance Products
NGI Motor Insurance
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NGI Group Medical Insurance
Claims & Support
How to report a Motor Claim
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NGI Medical Claim Reimbursement
National General Insurance Company Contact Number
NGI Breakdown Service
Networks & Services
NGI TPAs
NAS Network
NGI Hospitals
NGI Approved Garages
Insurance Company Fact Sheet
Full Legal NameNational General Insurance Company
Short Name / Trading NameNGI
Arabic Nameالشركة الوطنية العامة للتأمين
Year Established1978
HeadquartersDubai, UAE
Insurance TypeConventional
Business ClassGeneral
Lines of BusinessRetail, SME, Corporate
RegulatorsCBUAE
Listing StatusDFM Listed
Available on eSanadNo
Data sourced from publicly available information. Fields not publicly available are omitted.
Company Overview
Who is NGI

National General Insurance Company (NGI) is a conventional insurance company established in 1978 and headquartered in Dubai. It operates as a general insurer licensed by the Central Bank of the UAE.

Core NGI Insurance Services

NGI provides general insurance products including motor, health and travel insurance for individuals and group medical, property and commercial lines for businesses.

Market Presence in the UAE

NGI operates across the UAE with a focus on Dubai-based operations and serves retail, sme, corporate insurance segments.

Key Business Segments

The company's primary customer segments are: Retail, SME, Corporate.

Insurance Products Offered

Products offered by NGI available through eSanad.

Retail Insurance
Motor Insurance

Comprehensive and third-party motor policies for private vehicles underwritten by NGI.

Individuals seeking vehicle coverage in the UAE.
Health Insurance

Individual and family health plans available through NGI in the UAE.

Residents requiring UAE-compliant health coverage.
Travel Insurance

Single and multi-trip travel cover offered by NGI.

UAE residents travelling domestically and internationally.
Home Insurance

Contents and structural protection for UAE residences.

Tenants and homeowners protecting their property.
SME & Corporate Insurance
Group Medical Insurance

Employer-sponsored group health plans underwritten by NGI.

Companies fulfilling UAE health insurance obligations for employees.
Motor Fleet Insurance

Fleet vehicle policies for businesses with multiple vehicles.

Companies managing car fleets or logistics operations.
Property Insurance

Commercial property and asset coverage for businesses.

Businesses protecting offices, warehouses and assets.
Professional Indemnity

Liability protection for professional service providers.

Consultants, engineers and service firms.
Strengths & Capabilities
CBUAE Licensed

NGI is licensed and regulated by the Central Bank of the UAE, ensuring compliance with all UAE insurance regulations.

General Coverage

Offers a general range of insurance products suitable for retail and sme and corporate customers.

UAE Market Experience

Established in 1978, NGI has decades of experience operating within the UAE insurance market.

Dubai Headquarters

Headquartered in Dubai, NGI maintains a strong local presence and service capability.

Claims Help Center
Report Claim via eSanad
First Step

Ensure all parties are safe. Move vehicles off the road if possible. Call the police if there are injuries or major damage.


Typical Required Documents
  • Police report / accident report number
  • Your driving licence and Emirates ID
  • Vehicle registration card
  • Insurance policy number
  • Photos of the accident scene and damage
Approved TPAs

Third-Party Administrators (TPAs) manage medical claims, authorisations and hospital network access on behalf of NGI policyholders.

NA
NAS (Daman)

Leading UAE TPA for medical claims and network administration.

Facility Network Checker Available
View Facility Network List
NE
Nextcare

Regional TPA providing claims management and pre-authorisation services.

Facility Network Checker Available
View Facility Network List
Approved Garage Network
About Approved Garages

NGI maintains a network of approved garages across the UAE that are authorised to assess and repair vehicles under insurance claims. Using an approved garage ensures quality standards and direct billing to the insurer.

What to Do After a Car Accident in UAE
  • 1
    Stop safely and turn on hazard lights.
  • 2
    Ensure all parties are safe — call 999 if anyone is injured.
  • 3
    Call the police and obtain an accident report number.
  • 4
    Do not move the vehicles until instructed by police.
  • 5
    Exchange details with the other driver (name, licence, insurance policy).
  • 6
    Take photos of both vehicles and the scene.
  • 7
    Contact your insurer or eSanad to initiate the claims process.
  • 8
    Take your vehicle to an insurer-approved garage for assessment.
Official Market & Regulatory Information

The following are official regulatory and market bodies relevant to National General Insurance Company.

Central Bank of the UAE (CBUAE)
Primary insurance regulator and licensing authority for all insurers in the UAE.
Visit Website
Dubai Health Authority (DHA)
Health insurance regulator for Dubai emirate.
Visit Website
Documents & Downloads

Commonly requested forms and documents for NGI policyholders.

Motor Claim Form
PDF
English
Medical Reimbursement Form
PDF
English / Arabic
What to Consider Before Choosing This Insurer

Neutral guidance to help you evaluate whether NGI is the right fit for your insurance needs.

Coverage Limits & Exclusions

Review policy exclusions carefully. Common exclusions include pre-existing conditions, wear and tear, and certain high-risk activities. Ensure coverage limits match your needs.

Medical Network Strength

Check whether your preferred hospitals and clinics are within the insurer's approved network. A broader network means fewer out-of-pocket expenses.

Claims Process Expectations

Understand how claims are submitted, what documentation is required, and the typical processing time. A straightforward claims process can make a significant difference.

Garage Network Availability

For motor insurance, verify that approved garages are conveniently located for you. Ask whether agency repairs are included in your policy.

TPA Availability

Confirm which TPA administers your medical claims. The quality and responsiveness of the TPA directly affects your day-to-day experience with medical coverage.

Premium vs Coverage Balance

The lowest premium is not always the best value. Compare coverage scope, excess amounts and sub-limits before deciding based on price alone.

Policy Documentation Clarity

Read the policy wording thoroughly. Clear, straightforward policy documents are a sign of a transparent insurer. Seek clarification on anything ambiguous before purchasing.

Frequently Asked Questions

NGI offers general insurance products in the UAE, including motor, health, travel and personal lines for individuals and group medical, property and commercial lines for businesses. Use eSanad to compare available plans.

Yes. National General Insurance Company is licensed and regulated by the Central Bank of the UAE (CBUAE), which is the primary insurance supervisory authority for all insurers operating in the UAE.

NGI is listed in the eSanad insurance directory. Contact eSanad's expert advisors for guidance on available options.

To report a claim, contact NGI directly or use eSanad's claims assistance service. Gather your policy number, incident details and supporting documents before making contact.

National General Insurance Company is headquartered in Dubai, UAE, and was established in 1978.

Need help choosing the right insurance?

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Disclaimer: This page provides publicly available reference information about the insurer. Insurance products and services may vary depending on policy terms, underwriting conditions, and insurer updates. eSanad is an independent insurance intermediary and is not affiliated with or endorsed by the insurer or any regulatory body. Always refer to your policy documents for authoritative information.