Refund Policy
1. General
At SUCCESS INSURANCE SERVICES LLC, we are committed to providing exceptional service and customer satisfaction. We understand that there may be instances where a refund is required. This Refund Policy outlines our guidelines for refund requests and the
2. Refund Approval
Refunds are subject to approval and will be granted in accordance with applicable rules and regulations. Each refund request will be assessed on a case-by-case basis. Refunds may be approved if they meet the criteria specified in this policy.
3. Refund Process
If you believe you are eligible for a refund, please follow the steps below:
a ) Contact our customer support team: To initiate a refund request, please reach out to our customer support team via email at support@esanad.com. Provide comprehensive details regarding your refund request, including the reason for the refund and any supporting documentation.
b ) Evaluation and Approval: Our team will carefully review your refund request and assess it based on the applicable rules and regulations. Additional information or documentation may be required to process your refund request effectively.
c ) Notification: Once a decision has been reached regarding your refund request, we will notify you via email. If your refund request is approved, we will provide instructions for the next steps in the refund process.
d ) Refund Processing: Upon approval, we will initiate the refund process within 15 days from the date of approval. The refund will be issued back to the original payment method used for the insurance broker transaction, unless otherwise specified
4. Non-Refundable Services
Please note that certain services provided by SUCCESS INSURANCE SERVICES LLC may be non-refundable. This includes insurance broker services that have been fully utilized or expired.
5. Contact Information
If you have any questions or require further assistance regarding our refund policy, please contact us using the following details:
6. Changes to the Refund Policy
We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.
We recommend checking this policy periodically to stay informed about any updates.
