Cookies Notice
1. eSanad Cookies Notice
This Cookies Notice describes how eSanad – Success Insurance Services L.L.C. ("eSanad", "we", "us", or "our") uses cookies and similar tracking technologies across our website and online platforms. It also explains the purposes for which these technologies are deployed and outlines the choices available to you in managing their use.
We use cookies to ensure the website functions properly, enhance user experience, analyse performance, improve our services, and—where permitted—deliver relevant advertising.
For comprehensive information about how eSanad processes and protects Personal Data more broadly, including your rights under applicable UAE data protection laws, please refer to our Privacy Notice.
2. Definition of Cookies
Cookies are small text files placed on your browser or device when you visit a website. They are widely used to store, retrieve, and transmit identifiers and other information across computers, mobile phones, tablets, and similar devices. These files help enable core website functions and improve the efficiency, security, and personalization of your online experience.
In addition to traditional cookies, we may use similar tracking technologies that function in comparable ways, including:
- browser or device-based storage technologies (such as local storage and session storage);
- unique device identifiers;
- tracking pixels and pixel tags;
- web beacons;
- scripts, tags, and similar technologies used for analytics, security, and functionality.
For the purposes of this Cookies Notice, all such technologies—including those listed above—are collectively referred to as "cookies".
3. Personal Data Collected via Cookies
Cookies generally contain anonymous unique identifiers that interact with your browser when you visit our website. When you access the site for the first time, our systems send data to your browser, which stores it in a cookie file. During subsequent visits, your browser returns this information to our servers, enabling us to recognise your device and improve your browsing experience.
Through this process, cookies may collect certain categories of Personal Data by accessing information stored on your browser or device. Depending on the cookie type and your settings, this may include:
- Identifiers
- user IDs
- device IDs
- session IDs
- advertising identifiers (where applicable)
- Device Information
- IP address
- browser type and version
- device type and model
- operating system and configuration
- network and connection details
- Geographic Data
- language preferences
- regional content optimisation
- fraud detection and security
- Behavioural and Usage Data
- pages viewed and navigation paths
- buttons or links clicked
- time spent on each page
- scrolling behaviour
- website performance data and error logs
This data is used to support core website functionality, enhance user experience, improve site performance, secure our digital environment, and enable analytics or advertising activities where legally permitted.
4. Types of Cookies We Use
We use several categories of cookies to ensure the smooth operation, security, and optimisation of our website and digital services. These cookies enable essential site functions, enhance performance, support personalization, facilitate analytics, and—where legally permitted—help deliver relevant marketing content.
The specific cookies in use may vary depending on the pages you visit, the features you interact with, and your cookie preferences.
Below is an overview of the primary types of cookies we use:
1. Strictly Necessary Cookies
These cookies are essential for the functioning of our website and cannot be disabled through our internal cookie settings. They are required to:
- enable secure login and authentication,
- support site navigation,
- facilitate the use of essential features, such as form submissions,
- maintain system stability and protect against fraudulent activity.
Without these cookies, core elements of the website may not work properly. These cookies do not store personally identifiable information.
2. Performance / Analytics Cookies
These cookies help us understand how visitors use our website by collecting aggregated, anonymous analytics data. They allow us to:
- measure site performance,
- identify popular and less-visited pages,
- analyse user navigation patterns,
- diagnose technical issues and improve loading speed.
The insights gained help us continuously improve website functionality and user experience. You may disable these cookies, but some performance features may be affected.
3. Functional Cookies
Functional cookies enable enhanced features and personalization, including:
- remembering your settings and preferences,
- retaining customisations made during your session,
- enabling interactive tools or embedded content.
These cookies may be set either by eSanad or by trusted third-party providers whose tools are embedded into our website. Disabling functional cookies may impact your browsing experience.
4. Targeting / Advertising Cookies
These cookies may be placed by our advertising or marketing partners. They help us:
- understand your interests based on browsing behaviour,
- deliver relevant advertisements on our website or third-party platforms,
- measure campaign effectiveness,
- support remarketing activities.
These cookies typically do not store direct Personal Data. Instead, they rely on unique browser or device identifiers. If you disable targeting cookies, you may still see ads online, but they will be less tailored to your interests.
5. Cookies Placed by Third Parties
When using our website, applications, or digital services, you may encounter cookies that are placed by third-party service providers rather than eSanad. These third-party cookies support both essential and non-essential functions such as analytics, performance optimisation, advertising delivery, and content integration.
eSanad may partner with carefully selected third parties who use cookies to:
- analyse and understand how you browse and interact with our website;
- display relevant information, promotions, and service offerings while you are using our site;
- deliver personalised advertisements on third-party websites, apps, or social media platforms based on your browsing behaviour and interests (remarketing);
- measure the reach and effectiveness of advertising and marketing campaigns;
- support performance monitoring and technical diagnostics across our website and digital platforms;
When third-party cookies are active, the information collected may be processed by those providers according to their own privacy and cookies policies. We encourage you to review the privacy notices of any applicable third parties to understand how they handle your data.
Where required under UAE data protection laws or international standards, we will request your prior consent before enabling third-party cookies, particularly those used for analytics, targeting, or advertising.
You may disable or manage third-party cookies at any time through your browser’s cookie settings or by adjusting your cookie preferences on our website. Please note that restricting certain third-party cookies may affect the functionality or personalization available on our site.
6. List of Some Cookies Used on Our Website
Below is an overview of some of the cookies used on our website, including details about their category, purpose, source, and duration.
| Category | Cookie Name | Source | Description | Duration / Expiry |
|---|---|---|---|---|
| Advertisement | test_cookie | doubleclick.net | A session cookie used to check if the user’s browser supports cookies. | 15 min |
| Advertisement | lastExternalReferrer | skye.eSanad.com | Detects how the user reached the website by registering their last URL address. | - |
| Advertisement | lastExternalReferrerTime | skye.eSanad.com | Detects how the user reached the website by registering their last URL address. | - |
| Advertisement | t_gid | taboola.com | Used to assign a user ID for attribution and reporting purposes. | 1 year 1 month |
| Advertisement | _ttp | .tiktok.com | Tracks user interaction and behaviour on the website for performance and usage analysis. | 3 months |
| Analytics | _gcl_au | eSanad.com | Used by Google AdSense for experimenting with ad efficiency across websites. | 3 months |
| Analytics | _fbp | eSanad.com | Used by Meta to deliver advertisement products such as real-time bidding. | 3 months |
| Analytics | IDE | doubleclick.net | Tracks how the end user interacts with the website and ads they have previously viewed. | 1 year |
| Functional | language | skye.eSanad.com | Stores the language preference of the user. | session |
| Necessary | JSESSIONID | skye.eSanad.com | Used by New Relic to store a session identifier so it can monitor session counts for an application. | session |
| Necessary | AWSALBCORS | skye.eSanad.com | Managed by Amazon Web Services and used for load balancing. | 7 days |
| Necessary | TS01* | eSanad.com | Set by Wix for security and anti-fraud purposes. | session |
| Necessary | TS01* | skye.eSanad.com | Set by Wix for security and anti-fraud purposes. | session |
| Necessary | receive-cookie-deprecation | .doubleclick.net | Signals to the website owner about the deprecation of cookies being received by the system. | 6 months |
| Necessary | _tt_enable_cookie | eSanad.com | Used to remember the user’s preferences regarding cookie usage. | 3 months |
| Other | country | skye.eSanad.com | No description available. | session |
| Other | deviceType | skye.eSanad.com | Stores information about the device type used to access the website so we can tailor layouts and experiences. | session |
| Other | menu-status | skye.eSanad.com | Remembers whether on-page navigation menus are expanded or collapsed to keep your preferred view. | session |
| Performance | AWSALB | skye.eSanad.com | A load balancer cookie used to map the session to the target. | 7 days |
| Performance | ar_debug | doubleclick.net | Used for troubleshooting and analytics to track errors and improve services. | 1 month |
| Performance | _ga | eSanad.com | Installed by Google Analytics to calculate visitor and session data. | 1 year 1 month |
7. Controlling and Opting Out of Cookies
You have multiple options to manage, limit, or disable cookies on your device. These controls allow you to customise your browsing experience and regulate how your information is collected through cookies and similar technologies.
Using Private or “Incognito” Mode
Most modern browsers offer a private or “incognito” browsing mode. When using this mode:
- cookies and site data are not stored after you close the browser window;
- browsing history and form data are not saved;
- only essential, temporary cookies required for basic functionality may operate during your session.
Using private mode helps limit the collection of certain cookies and reduces the amount of browsing information stored on your device.
Managing Cookies Through Your Browser
Most web browsers allow you to manage cookies directly. Depending on your browser, you may be able to:
- block new cookies from being placed on your device;
- receive alerts when a website attempts to store a cookie;
- delete cookies already stored on your browser;
- disable specific categories of cookies while allowing essential ones;
- clear browsing data, including cached files, stored website preferences, and saved form entries.
To modify your cookie preferences, navigate to the “Settings,” “Preferences,” or “Privacy & Security” section of your browser. You may also consult your browser’s “Help” menu for detailed guidance.
Additional Browser-Specific Guidance
For step-by-step instructions, you may refer to external resources for:
- Google Chrome
- Microsoft Edge
- Apple Safari
- Mozilla Firefox
- Opera
- Microsoft Internet Explorer
These links are provided for your convenience only. They are operated and maintained by the respective browser providers, and eSanad is not responsible for their content, accuracy, or availability.
For broader information and browser-specific cookie management guidance, you may also visit:
www.allaboutcookies.org
Please note that if you choose to block, disable, or delete certain categories of cookies, some features of our website or online services may not function as intended. This may affect website performance, certain interactive features, and your overall browsing experience.
8. Contact
If you have any questions, requests, or concerns regarding this Cookies Notice, or if you wish to exercise any rights related to the use of cookies or similar technologies, you may contact us at:
Email: hello@esanad.com
We will review your enquiry and respond in accordance with applicable UAE data protection laws and regulatory requirements.
9. Effective Date and Changes to This Notice
This Cookies Notice is effective as of 19 March 2025.
We may update or amend this Notice from time to time to reflect changes in our operational practices, legal or regulatory requirements, or enhancements to our technology and services. Any revisions will be published on this page, and the updated version will become effective immediately upon posting.
We encourage you to review this Notice periodically to stay informed about how we use cookies and similar technologies and how these practices may evolve over time.
