
In this guide, we’ll walk you through the steps of reporting a traffic accident in Dubai. As a UAE-licensed insurance broker, eSanad is here to help you stay informed, covered, and compliant; no matter what the road throws your way.
A traffic accident report is an official record issued by Dubai Police that documents the details of a car accident—how it happened, who’s at fault, and what damages occurred.
Without this report:
Whether it’s a minor scratch or a major collision, always report the incident. It protects your rights and ensures your motor insurance remains valid under UAE law.
Here’s what to do immediately after a traffic accident in Dubai:
Use the Dubai Police app, call 999, or go to the nearest police station. The app is the fastest option for minor accidents.
You’ll receive an electronic traffic accident report via SMS or email. It includes:
Submit the report to your insurer (or broker like eSanad). It’s required to initiate any claims for repairs.
Only Dubai Police can issue the official accident report. If you're in another emirate, the local police (e.g., Abu Dhabi Police or Sharjah Police) will handle it. Make sure the report is issued on the same day of the incident for smoother processing.
Minor Accident Report
Major Accident Report
Once your insurance company has the report:
Accidents are scary. But staying calm and knowing the right steps makes all the difference. Your traffic accident report is the foundation of your insurance claim; don’t skip it.
Want hassle-free, compliant car insurance in the UAE?
1. Is a police report mandatory for accidents in Dubai?
Yes. Without it, insurance claims cannot be processed.
2. Can I report a minor accident via mobile?
Yes, use the Dubai Police app for non-injury cases.
3. What documents do I need to file a claim?
Accident report, Emirates ID, vehicle registration, and insurance policy.
4. How long do I have to report the accident?
Immediately. Delays can lead to claim rejections.
5. Can I buy UAE car insurance online?
Absolutely. eSanad lets you compare and buy 100% online.
Information based on Dubai Police and UAE motor insurance guidelines. Subject to policy terms & conditions.
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Success Insurance Services L.L.C. (eSanad): Licensed insurance broker in the UAE, regulated by the Central Bank of the UAE (CBAE), Registration No. 273.
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