How to Report a Traffic Accident in Dubai (2025 Guide)

How to Report a Traffic Accident in Dubai (2025 Guide)

26/11/2025
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In this guide, we’ll walk you through the steps of reporting a traffic accident in Dubai. As a UAE-licensed insurance broker, eSanad is here to help you stay informed, covered, and compliant; no matter what the road throws your way.


What Is a Dubai Traffic Accident Report — and Why It Matters

A traffic accident report is an official record issued by Dubai Police that documents the details of a car accident—how it happened, who’s at fault, and what damages occurred.

Without this report:


  • You cannot file an insurance claim.
  • You may be considered at fault by default.
  • You risk fines or delays in vehicle repair.


Whether it’s a minor scratch or a major collision, always report the incident. It protects your rights and ensures your motor insurance remains valid under UAE law.


How to Report a Car Accident in Dubai

Here’s what to do immediately after a traffic accident in Dubai:


Step 1: Ensure Safety

  • Move vehicles to the side if safe.
  • Turn on hazard lights.
  • Check if anyone is injured—if so, call 999 right away.

Step 2: Call Dubai Police

Use the Dubai Police app, call 999, or go to the nearest police station. The app is the fastest option for minor accidents.


Step 3: Get the Police Report

You’ll receive an electronic traffic accident report via SMS or email. It includes:


  • Case number
  • Fault assignment (Green = not at fault, Red = at fault)
  • Damage details

Step 4: Inform Your Insurance Provider

Submit the report to your insurer (or broker like eSanad). It’s required to initiate any claims for repairs.


Who Can Issue the Report?

Only Dubai Police can issue the official accident report. If you're in another emirate, the local police (e.g., Abu Dhabi Police or Sharjah Police) will handle it. Make sure the report is issued on the same day of the incident for smoother processing.


Types of Traffic Accident Reports

Minor Accident Report

  • No injuries, minimal damage
  • Can be done via Dubai Police app

Major Accident Report

  • Involves injuries or disputes
  • Requires in-person police presence


What Happens After You Get the Report?

Once your insurance company has the report:


  • They'll inspect the damage (via app or garage).
  • Repairs are approved at partner workshops.
  • If your car is totaled, you’ll be offered a payout as per policy terms.


Smart Tips for Drivers in the UAE

  • Always carry your insurance and registration.
  • Use the Dubai Police app—it saves time for minor accidents.
  • Take photos of damage and surroundings.
  • Don’t leave the scene until the report is filed.
  • Choose licensed insurance brokers to guide you through claims quickly.


Final Word

Accidents are scary. But staying calm and knowing the right steps makes all the difference. Your traffic accident report is the foundation of your insurance claim; don’t skip it.

Want hassle-free, compliant car insurance in the UAE?


FAQs

1. Is a police report mandatory for accidents in Dubai?

Yes. Without it, insurance claims cannot be processed.

2. Can I report a minor accident via mobile?

Yes, use the Dubai Police app for non-injury cases.

3. What documents do I need to file a claim?

Accident report, Emirates ID, vehicle registration, and insurance policy.

4. How long do I have to report the accident?

Immediately. Delays can lead to claim rejections.

5. Can I buy UAE car insurance online?

Absolutely. eSanad lets you compare and buy 100% online.


Compliance Note

Information based on Dubai Police and UAE motor insurance guidelines. Subject to policy terms & conditions.


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